Meet The Team

Tom Stevenson, MBA / MPP
CEO & Co-Founder
Tom Stevenson is a seasoned C-suite marketing, branding, and strategy professional with more than 25 years of experience working with companies ranging from start-ups to large multinationals across a broad range of industries. After receiving his MBA from Harvard Business School and an MPP from Harvard’s Kennedy School of Government, Tom held such positions as Director of Strategy for WashingtonPost.com and Global Director of Digital Marketing for Bacardi. When he returned to his hometown of Austin in 2004, he immersed himself into the burgeoning start-up world and served in various C-level positions in more than five successful early- to mid-stage ventures, three of which were in the healthcare/medical sector. Tom also became very active in the local community as a volunteer EMT, firefighter, and district commissioner for more than 15 years.
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Before founding Lifetime Care Services, Tom was an Executive Manager at Continuity Care, a telemedicine company that provides Chronic Care Management (CCM) services to Medicare Patients. He, along with his co-founder Nick Baldi, founded Lifetime Care Services to focus specifically on underserved communities that have historically received sub-par healthcare due to language and cultural barriers. Tom is fluent in Spanish, having lived/worked/studied throughout Latin America and Spain.

Nick Baldi
COO & Co-Founder
Nick Baldi has broad experience in healthcare, public health, and pharmaceuticals, having worked in a variety of company settings, including large consulting firms, midsized biotech, and start-ups. He holds a BS degree in Chemical Engineering from the University of Virginia. Early in his career, Nick worked primarily with biotech companies, specializing in regulatory and operations-focused projects. Before co-founding Lifetime Care Services, he spent four years as a co-founder of Continuity Care Services, a Medicare services company focused on improving outcomes for elderly populations while simultaneously reducing administrative burden and increasing revenue for small to medium-sized clinics and physician groups. He led all operational, regulatory, client support, and administrative roles.
Nick co-founded Lifetime Care Services and serves as Chief Operations Officer, driven by a passion to uplift underserved communities and make a meaningful impact on their healthcare outcomes.
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Rick Stamberger, MBA
Chairman of the Board
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Rick Stamberger is managing partner of RDS Capital Ventures, LLC, and serves as an advisor to corporate and non-profit executives. Rick served as senior vice president of Future Plc's B2B business from July 2020 until August 2022. He was also a member of the Executive Leadership Team at Future, a UK-based global media company.
From 1999 until 2020, Rick was president and CEO of SmartBrief, Inc. which he co-founded with Dan O'Brien and Tom Wheeler. SmartBrief grew to become a leading digital media provider of valued content to professional audiences, with nearly five million subscribers throughout twenty industry sectors. Future Plc acquired SmartBrief in 2019.
Before founding SmartBrief, Rick was a founding partner of Quest Partners LLC, a management consultancy based in Boston. He also served as executive vice president and a director of a Washington, D.C.-based technology firm owned by nine cable television companies and NBC. He began his career in Washington with the National Cable Television Association.
Rick served as a White House Fellow in 1984-85 in the Office of the Vice President. From 2008 to 2009, he was a member of President-elect Barack Obama's Transition Project, serving as an agency lead for the Executive Office of the President.
Rick serves on the board of directors of Food & Friends, a Washington, DC-based non-profit organization, where he is co-chair of the non-profit’s current capital campaign. He is also a board member of The Arc Foundation of the US. He was executive producer of "John Gardner, Uncommon American," a documentary for public television that aired in 2001. He is an alumnus of the Coro Foundation Fellows program and is a graduate of Williams College and the Harvard Business School.

Sharon Arffa, Ph.D / MPPM
Chief Behavioral Health Officer
Sharon Arffa has many years of experience in behavioral health care and health care operations. She earned a Ph.D. in clinical and school psychology in 1984 from Indiana University and received postdoctoral training in neuropsychology. She has developed pre-doctoral and post-doctoral training programs and served as a program developer for many hospital-based clinical service delivery programs. In 2000, Sharon earned an MPPM degree and subsequently worked as a managed care executive and consultant. She has spearheaded evidence-based programs and oversight analysis state-wide in Pennsylvania and has more than 40 peer-reviewed publications and abstracts.

Jenny Garcia
Administrative Coordinator
Jenny Garcia is an experienced administrative management professional with more than a decade of expertise in supporting business organizations across Texas and Southern California. She has taken on key administrative and planning roles for groups such as Financial Executives International Austin, SWAN Impact Network, Turnaround Management Association Central Texas, Rice Alliance-Austin, and the Finance and Accounting Consultants Alliance. Jenny holds a B.A. in Journalism from Texas A&M University and has a diverse background that includes publishing roles in Texas and Arizona.
Beyond her professional career, Jenny is passionate about health and wellness, particularly long-distance endurance sports, which she embraced as a way to stay healthy following her cancer treatment. She has combined her love for health and exercise by volunteering with the annual Texas MS 150 charity bike ride, serving on the steering committee, and being recognized as “Volunteer of the Year” in 2020.
Care Coordinators

Liliana Northcott, LVN
Liliana Northcott is a Licensed Vocational Nurse (LVN) with 13 years of extensive experience in the healthcare field. Throughout her career, she has honed her skills in pediatric and geriatric nursing, providing compassionate and expert care to patients of all ages. Her proficiency extends to nursing administration, where she has demonstrated strong leadership and organizational abilities. Currently, Liliana serves as a Care Coordinator, a role she thoroughly enjoys as it allows her to ensure that patients receive the highest quality of care through meticulous planning and coordination.

Kylie Harris
Kylie Harris is a dedicated healthcare professional with 9 years of experience in the field. Currently serving as a Care Coordinator, she is deeply committed to ensuring that her clients receive the highest quality care. Her role involves carefully organizing and managing various aspects of patient care, prioritizing their well-being and comfort. Before her healthcare career, Kylie proudly served in the US Navy, where she developed a strong sense of duty and discipline. A native of Texas, she brings her deep-rooted values and commitment to excellence to every aspect of her work, making a positive impact on the lives of those she serves.
Advisors

Dr. Andrew Sumarsono, MD, MPH
Andrew Sumarsono is a board-certified internal medicine physician in Dallas, Texas. He earned both his undergraduate and medical degrees at the University of California Los Angeles and completed his internal medicine residency at UT Southwestern Medical Center. After residency, he completed the Journal of Hospital Editorial Fellowship and graduated with a master’s degree from the Harvard T.H. Chan School of Public Health.
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He serves as a member of the Society of Hospital Medicine’s Research Committee. Dr. Sumarsono has published dozens of scientific articles in high-impact medical journals such as JAMA Internal Medicine and JAMA Cardiology. His areas of expertise include clinical trials, implementation science, and social determinants of health. He is passionate about narrowing the health disparities of underserved communities through scientific and technological innovations.

Enrique Gallegos, Growth & Provider Integration
Enrique Gallegos has held senior executive positions with some of the nation’s largest health systems. His leadership experience in healthcare spans non-profit, investor-owned, and PE-backed healthcare organizations. Most recently Enrique served as CEO of Surgical Solutions, the US subsidiary of a PE-backed multinational company. He was responsible for leading a team of 200 associates across the country, fostering a culture of service excellence, patient-centricity, and technological innovation.
From 2014-2020 Enrique held the position of Chief Executive Officer for Laredo Medical Center, owned by Community Health Systems, one of the nation’s leading operators of general acute care hospitals. As CEO, he had P&L responsibility for $800M and led efforts to improve quality, patient satisfaction, and employee engagement. His 6-year tenure included the unprecedented challenge of leading the organization through the worst of the pandemic. Before his appointment at LMC, he served as Chief Operating Officer of Sierra Medical Center, a portfolio hospital of Tenet Healthcare, a multinational investor-owned healthcare services company headquartered in Dallas, TX. Gallegos started his career in San Antonio where he was Assistant Administrator and Chief Compliance Officer for the Christus Santa Rosa Health System.
Enrique received his bachelor’s degree in business administration from St. Edward’s University and a master's in health care administration from Trinity University. In 2019, he earned the Momentum Award, a distinction established to recognize executives for outstanding achievement in healthcare management.
His passion for improving healthcare through technology innovation led him to opportunities as an early-stage investor and advisor to numerous healthcare startups. He is Board Certified in Healthcare Management having earned the American College of Healthcare Executives Fellow credential (FACHE).

Christy Claxton, MA
Christy Claxton has a long career in operational management in both healthcare and the tech industry. She spent many years in rural healthcare managing a non-profit hospice while running a successful music production organization that donated thousands of dollars to non-profit organizations focused on the safety and well-being of women and children. In 2005 she won a Texas music award for her efforts.
Christy was voted the top hospice administrator for Texas and New Mexico in 2009 for her “people first” approach to creating a successful and profitable rural healthcare entity. She most recently directed Platform Operations for Ziff Davis, LLC (a global leader in online publishing and technology) with the same compassionate approach to success as she used in healthcare. Her philosophy is that people are our most valuable assets, regardless of the industry. Therefore, all people deserve respect and dignity every day.
Christy received both her BA and MA in English from Texas A&M University and currently lives in Austin Texas. However, she spends as much time as she can at her rural place in Round Top/Carmine, Texas where she can be found socializing with local residents when she’s not on her tractor.