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Foster long-term connection with your patients

woman smiling in front of doctors

We call your patients several times per month to proactively manage their health, assisting with tasks such as appointment scheduling, medication management, and transportation

Lifetime Care Services utilizes Medicare-funded Behavioral Health (BHI) and Chronic Care Management (CCM) programs to help chronically ill, underserved populations between in-person visits to their clinics

happy older woman smiling and texting on phone

We add value and reduce busy work for your clinic while also sharing a portion of the reimbursement; allowing you to generate extra revenue with minimal effort. Plus, Medicare fully funds our services – meaning no start-up costs and no financial risk or burden to your clinic at any point.

  • 15+ additional patient encounters between visits, always with the same Care Coordinator

  • Scheduling assistance, resource referrals, and other administrative services such as medication refills, updates to records and patient information, and follow up

  • Regular patient engagement and medication reconciliation

Core services and features 

  • Administrative support including end-to-end billing and reporting

  • Coordination between patient and provider post-discharge from acute care

  • Ability for patients to reach us at any time

  • Coordination with community and social services to assist in transportation, food delivery, phone access and housing issues for our patients

  • White labeled under the practice

  • HIPPA and CMS compliance with MIPS/MACRA support

Why work with LCS?

We collect the important changes and events in your patients' lives and facilitate a sense of connection to the clinic between visits.

Strengthen the patient - provider connection

We operate as an extension of your clinic to reduce no-shows, assist patients with cumbersome healthcare tasks, and alleviate administrative burden.

Increase your workforce without adding payroll

Improve quality metrics and outcomes

Consistent, frequent patient encounters allow us to effectively establish baselines and identify problems as they arise; helping to boost quality scores and crucial outcomes.

How it works

We make implementing a successful CCM or BHI program simple and achievable by removing as much of the workflow from your team as possible while providing exceptional transparency and documentation

Identify eligible patients

We work with your team to identify Medicare patients with 2 or more chronic conditions and create a comprehensive list via your EHR

Patient outreach and enrollment

Our enrollment team uses a customized approach that includes physical letters and follow-up phone calls to educate and enroll the maximum number of consenting patients.

Comprehensive care coordination and patient management

We reach out to your patients to provide them with the help and support they need to stay healthy and happy while providing you and your team with regular reports.

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